Field Support Engineer – Electro-mechanical

Field Support Engineer – Electro-mechanical 

An exciting opportunity has arisen for a Field Support Engineer based in Loughborough, UK, to join a leading provider of precision machinery.

As part of their continued growth, this company is seeking a dedicated Field Support Engineer to enhance their customer support and service operations. 

This role involves extensive travel across the UK and internationally, providing installation, maintenance, and troubleshooting for their cutting-edge machinery.

Reporting directly to the Service Manager, you will be at the forefront of ensuring customer satisfaction by maintaining optimal performance and reliability of their equipment. 

When not on-site with customers, you will support their production operations at their Loughborough facility.



Key responsibilities for the Field Support Engineer based out of Loughborough:


- Conduct installation, commissioning, troubleshooting, and maintenance of machinery at customer sites across the UK and internationally (Europe, US, Canada, Middle East, etc.).
- 
Perform routine inspections and preventive maintenance to ensure optimal performance and longevity of equipment.
- 
Diagnose and resolve technical issues through hands-on fault finding and electromechanical troubleshooting.
Provide training to customers on the operation and maintenance of machinery.

- Collaborate closely with internal teams to report on-site activities, technical issues, and customer feedback.
Contribute to continuous improvement initiatives based on field experience and customer feedback.

- Assist in production activities at their Loughborough facility during non-travel periods, supporting manufacturing and assembly processes as needed.


Key skills/experience required for Field Support Engineer role based out of Loughborough.:


- Degree or equivalent qualification in Engineering (Electrical, Mechanical, or related fields)
- 
Proven experience in electromechanical systems, ideally gained through hands-on roles in manufacturing, maintenance, or service engineering.
- 
Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.
Willingness to travel frequently both domestically and internationally.

- Valid UK driving license with the ability to drive a hire van (age 25 or over for insurance purposes).


Apply now for the Field Support Engineer role by submitting your CV to Nick Drain at NDrain@redlinegroup.Com or call 07487 756328.