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Successful Onboarding - Everything you need to know for powerful onboarding

Download Onboarding Toolkit

The increasingly fierce competition to attract and retain skilled professionals in the technology and engineering sector has never been more significant. Poor selection and onboarding practices are costing businesses millions in recruitment and employer brand value. Today, talent matters even more, because of its high value and scarcity and the difficulty of replacing it. A business is ‘only as good as its employees’ and successful onboarding can create huge opportunities when companies ‘get it right’.

Onboarding is the process of orientating new employees so they’re fully prepared with the necessary knowledge and skills to become a valuable part of the business aiding overall employee retention. The process focuses on helping employees become acclimated to their new workplace in a timely fashion and bringing them “on board” with regard to company culture, understanding of job function and overall comfort level. According to SHRM, whether it’s one day or ninety days, an engaging onboarding program can lead to 91% retention of employees through to the first year. Strategic onboarding adopts a standardised, consistent and structured approach that goes beyond the first few days of orientation. It can provide organisations with higher rates of employee engagement, performance, retention and acts as a catalyst for employee satisfaction, helping to prevent early attrition.

Why is Onboarding important?

  • 25% of companies have no training in their onboarding process
  • 11% increase in work performance if a thorough onboarding process is in place
  • 4% of new employees leave after a disastrous first few weeks
  • 33% of new hires start looking for a new job within six months

Download Onboarding Toolkit

One of the most important and often overlooked steps is pre-boarding. It’s the introduction to the full onboarding experience. Not only does it increase new hires’ excitement, but it also fosters a relationship with them before they start. The real importance of pre-boarding is to keep your candidate engaged and interested so they walk in the door that first day, ready to jump in, rather than jump ship.

Pre-boarding is a specific subset of onboarding, which is the period from offer acceptance to the new employee’s first day. It’s a crucial step in the onboarding journey that can make a big difference in helping your new hire get ready for their new position. Think about what the new employee needs from your organisation; basic knowledge, confidence, supporting resources, and cultural integration. 

First day experience 

Give your new employee an amazing first impression with an interactive and fun first day. Ensure there is an agenda. This will help you plan an informative yet dynamic first day experience. 

First Month Essentials 

Now you have covered the basics, new employees will need a refresher as well as more information during their first month in their new position. Your focus should be ensuring new employees have what they need, their questions are answered and they’re not feeling too overwhelmed or lost. You should be doing everything you can to help support their integration into the culture, ethos and company. 

First Quarter Tools

The first 90 days are a critical time in establishing a new employee’s success. This is also the point where the new hire’s manager takes on more of the onboarding responsibility. 

New employees who are part of a well-structured onboarding orientation program are 69% more likely to remain at a company for up to three years. 22% of employee turnover occurs within the first six months. Your new employee has gained momentum in producing deliverables, has begun to take the lead on some initiatives and has built some relationships with peers as go-to partners.

Measure Success

Business needs are always changing, so your onboarding process must constantly evolve. Feedback is one of the best ways to measure success and regularly review your program. If you can’t measure it, you can’t manage it.

The ultimate goal of onboarding is to enculturate, enable, and connect employees to success. Its impact can be felt throughout the employee lifecycle – from first touch to last touch. We must measure strategic onboarding programs and their ability to drive positive business outcomes. This process will allow you to uncover valuable insights into the employee experience and demonstrates if employees are getting the knowledge and resources they need to be successful within your organisation. 

To help you succeed, we’ve created an Onboarding toolkit. From inspiring examples to practical guides, this Onboarding Toolkit is full of essential resources for every stage of your new hire process.

Download our new hire onboarding checklist template to help you get organised for your new employee's, covering all the necessary steps to prepare and  you through the process of becoming part of a successful team. 

Download Onboarding Toolkit    

Download Onboarding Checklist