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Technical Support Engineer

  • Location: Alperton, North West London
  • Sector: Production
  • Job type: Permanent
  • Job reference: COP36125/4
  • Salary: £45,000

Job description

Are you looking for a Technical Support Engineer job based in Alperton, North West London?

If so, this is an exciting opportunity for a Technical Support Engineer to join an innovative, award winning company which has enjoyed considerable growth in their central London office. The company specialise in the development of cutting-edge technology for the fire safety industry.

The main responsibilities for this role will primarily involve customer support, communicating any technical issues to installers, creating and updating training procedures, dealing with insurance claims, technical support and monitoring customer perceptions and feedback.
The job will also involve new product support, working with the R&D team to assess quality and implementation of new products, driving continuous improvement and proposing improvements. Sales support is an element of the role, reporting and driving sales forecasts and managing pre-sales and post-sales support.
The ideal candidate for this job based in Alperton, North West London will be degree educated in an engineering discipline, have advanced troubleshooting and problem-solving skills, have a UK driving licence and ideally have experience within the fire sprinkler or fire suppression industry.

APPLY NOW! For this Technical Support Engineer job based in Alperton by sending a CV and Covering Letter to CPearce@redlinegroup.Com or by calling 01582 87 8856 quoting ref 36125/4.

If this job is not suitable, please call 01582 87 8856 to discuss other opportunities within manufacturing and operations.

Contact me for a more detailed discussion.
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