Job description
An exciting opportunity has arisen for a Service Repair Technician in Fareham, Hampshire to join a leading manufacturer of complex electronics equipment that are sold into the marine industry all over the world.
The primary responsibility of the role is repairing marine electronic products used for leisure and commercial applications. Repairs will be primarily workshop based and involve the triage, troubleshooting and repair of an extensive range of products. The role includes
Communicating directly with customers and working closely with the administration and technical support teams.
Primary Duties & Responsibilities for the Service Repair Technician role:
Ensure repairs undertaken are repaired and tested within the department KPIs to the highest standard possible and administered in accordance with department (SAP) & GTC procedures and policies.
Able to undertake priority repairs as deemed necessary from the Technical Services Manager.
Undertake administration associated to service repairs & customer contact, using SAP & web-based applications.
Promptly recognize & report product defects not previously recorded or specifically monitored by the Product Liaison Group (PLG) & Engineering teams.
Ensure the role holder keeps up to date on current & new products, to provide an effective knowledge to assist with the repair and testing of products.
Knowledge/Skills for the Service Repair Technician role :
Electrical & Electronic experience to ONC level, or similar
Position demands a conscientious initiative-taking person, who can work methodically & carefully, and handle customer-owned products respectfully.
Ability to work unsupervised & work within an established team.
PC literate to a proficient level, familiar with Microsoft-based applications.
This is a great opportunity for a Service Repair Technician to join a growing company who can offer the opportunity for career progression and personal development.
To apply for the Service Repair Technician role , please send your CV twilliams@redlinegroup.Com, or for more information contact Tarah on 01582 878821