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Field Service Support Specialist

  • Location: UK wide
  • Sector: Process Service & Support
  • Job type: Permanent
  • Job reference: CMF5403/197
  • Salary: Negotiable
This vacancy has now expired.

Job description

My client, an industry leading Professional Audio Visual Equipment Manufacturing company based in Hertfordshire who have a fantastic opportunity for a Field Service Support Specialist EMEA to work with proposals and estimates for new business and new product orders.

The main responsibilities of the Field Service Support Specialist EMEA include actively supporting HPRO Distributors in Europe properly representing our brands, executing and coordinating SLA's activities in the regions, by getting support from the HPRO service centers in the region, Distributors and external Service centers, promoting the sales of SLA's, generating revenue and profit for the region, actively participating providing and coordinating Service support to key customers and venues, obtaining the customer confidence on the product and solutions, providing on-site support to key customers, providing on-site support for Cruise Line, Cinema Customers where required, providing and coordinate training programs for the HPRO Distributors, HPRO and external Service center in the region and identifying, communicating, and resolving problems quickly before customer is impacted.

The ideal candidate for the Field Service Support Specialist EMEA will have experience maintaining high-level of customer service as expected by our internal and external customers, possess strong theoretical and practical knowledge of electronics / electro-acoustics and be able to troubleshoot to component level analog and digital circuits and be open and willing to travel regularly.

If this Field Service Support Specialist EMEA sounds like the opportunity for you, send an up to date CV to cforsyth@redlinegroup.Com

Contact me for a more detailed discussion.
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