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Customer Support Engineer

  • Location: County Durham
  • Sector: Quality
  • Job type: Permanent
  • Job reference: TRB11452/48
  • Salary: £36,000 - £38,000

Job description

The Redline group are looking for 3 x experienced Customer Support Engineers with a background in Quality for my global leading Automotive client located in County Durham.

This could be perfect for an experienced customer focussed, Quality Engineer.

You will ideally have a background in a Tier 1 Automotive environment and be responsible for ensuring effective and efficient customer liaison, which includes;
Dealing with concerns, processes, product audits, warranty and customer site visits.

Principal Responsibilities, 3 x Customer Support Engineer - County Durham:-

- Customer PPM, Warranty costs, internal PPM
- pFMEAs, PPAP, support SQA function
- Ensure APQP requirements are fulfilled for new projects
- Process Quality Control Plans (Prototype, Pre-launch, SOP)
- Measurement Systems Analysis Plan
- Preliminary Process Capability Plan (support the creation & implementation of the Process Flow charts & PFMEA).
- G8D reports

You will also ensure effective implementation of Dual Launch Netting Process, including the monitoring of the data produced to effective close out of issues raised as required.

The successful candidate will be qualified to a minimum of HNC level and have demonstrable experience in a similar role. I.E. Customer Quality Engineer or Customer Support Engineer.

APPLY NOW! Or for more information on the 3 x Customer Support Engineer job based in County Durham, please contact Tommy Beazley on 01582 878814 or email tbeazley@redlinegroup.Com quoting reference TRB11452/23 .




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