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Customer Service Engineer

  • Location: Colchester
  • Sector: Other, Test & Maintenance
  • Job type: Permanent
  • Job reference: BHL4437/8
  • Salary: £30,000 - £35,000

Job description

An exciting opportunity has arisen for a Customer Service Engineer, based in Colchester, to join a leading specialist in wireless capture, delivery and management of high quality live video for broadcast, defence and law enforcement markets.

The Customer Service Engineer will provide test, repair, calibration and service on products, assist customers with technical support via telephone, on-line networks, email and in person. As well as diagnose faults to component level and to repair products/systems to reliable standard.

The Customer Service Engineer accountabilities will include:
- Complete repairs, upgrades or modifications to customer's equipment, logging all actions on company systems.
- Provide on-site support to customers to resolve technical issues or complete repairs, upgrades, modifications or servicing.
- Product/system installation, commissioning and training to meet full customer acceptance.
- Prepare estimates/quotations for repairs, upgrades, modifications and services to customer's equipment.

This is a great chance to join a growing market leader who can offer the opportunity for career progression and personal development.

APPLY NOW for the Customer Service Engineer job based in Colchester by sending a covering letter with a copy of your CV to BLongden@redlinegroup.Com or by calling Brett Longden on 01582 878841 quoting reference BHL4437/8

Contact me for a more detailed discussion.
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