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Customer Account Co-ordinator

  • Location: Pitstone, Buckinghamshire
  • Sector: Logistics & Warehouse
  • Job type: Permanent
  • Job reference: BHL11443/69
  • Salary: Up to £32,000 plus benefits
This vacancy has now expired.

Job description

A fantastic job opportunity to work for a world leading technology group operating in the Aerospace, Space and Defence markets as a Customer Account Co-Ordinator in Pitstone, Buckinghamshire.

The job of the Customer Account Co-Ordinator in Pitstone, Buckinghamshire will be responsible for the coverall customer service and relationships with new and existing clients/customers within their global OEM (Original Equipment Manufacturer). Within this position, you will be delivering exceptional customer service and support from start to finish, from quotation, order acceptance, customer liasion, internal issues as well as the invoicing and administration. With this in mind, you will liaise with a range of departments daily, these include Customer Support Management and Financial Teams to gather order status, pricing as well as managing the product repair exchange process between the client. Taking this into account, you will also be assisting with the Global Service Centre to provide training to new and existing members to allow them to develop their skill set further.

Experience required from the Customer Account Co-Ordinator in Pitstone, Buckinghamshire include prior knowledge and experience in delivering exceptional customer based service to a wide client base, ability to manage the daily interaction between these clients in question including excellent communication skills. Experience in contributing to financial plans relating to the client and customer. Proven experience in managing complex customer issues and complains, taking a professional and timely approach as well as having the ability to hold commercial discussions with stakeholders and new/existing customers. Evidence of written English to be provided at interview stage.

APPLY NOW for the Customer Account Co-Ordinator in Pitstone, Buckinghamshire by sending your CV and cover letter to blongden@redlinegroup.Com alternatively, please call 01582 878813 to discuss other related jobs.
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