Accessibility Links

Contract Service Manager

  • Location: Vienna
  • Sector: Digital / FPGA, IT, Software Apps / C++ / C# / Java
  • Job type: Contract
  • Job reference: STR37673/1
  • Rate: 600 - 650 per day

Job description

Service Manager - ERP solutions, ITIL, Telecoms, Process

A valued client of ours is looking for a contract service manager to be based in Vienna onsite with a major telco company. This will be an initial 6 months engagement with a view to extend.
The Service Manager is the key-contact for business stakeholders & service management with regards to all kind of operational aspects for the hosted ERP-Solution. The Service Manager is responsible for the
Daily operation of the assigned service domain within the GSI (ERP Global Single Instance) covering all systems & services managed for the corresponding Operating Country (OPCO).
Periodic updates regarding the service delivery execution, continuous improvement initiatives, ongoing investigations are to be performed.

Main skills would include:
An excellent understanding of global ERP estates and the development of operational and service excellence across a globally shared user base.
Demonstrable high-quality record of working in the mobile telecommunications industry is a huge added bonus
In-depth knowledge of industry best practice and methodologies, specifically ITIL
Experience of presenting to, negotiating with and influencing a wide variety of audiences
Experience of working in global and virtual teams and engaging with subject matter experts spanning more than one country
Strong leadership skills, ability to think creatively and develop solutions to complex business challenges with a hands-on approach

Superb stakeholder management and fluency in English. German language is not necessary.

Should you be keen to learn more about this opportunity, please feel free to contact me on 01582 878866 or drop an email to sramos@redlinegroup.Com referencing STR37673/1

Service Manager - ERP solutions, ITIL, Telecoms, Process

Contact me for a more detailed discussion.
Contact me
Similar jobs
Embedded C/C++ Contract Software Engineer
    Samson Amusa
  • £40phr +
  • Eastborne, Brighton, Hastings, Hailsham,
  • Redline Group have a fantastic opportunity for an experience Contract Embedded C/C++ Software Design Engineer to join a global leading company in the design and manufacture of besp
Contract Technical Support Analyst - IAM, Service Desk, ITIL
    Shuhel Ramos
  • £300 - £360
  • London
  • Contract Technical Support Analyst - IAM, Service Desk, ITIL The Redline Group are actively working with an organisation within the Rail Industry who are in presently in
Contract Software Engineer - C++
    Shuhel Ramos
  • up to £320 per day
  • York
  • Contract Software Engineer - C++, Visual Studio, XML, Windows The Redline Group are working with a well-respected and global manufacturer of embedded solutions and softw