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Contract Electronics Field Service Engineer

  • Location: South UK
  • Sector: Test & Maintenance
  • Job type: Contract
  • Job reference: saa39924/1
  • Rate: £25p/h
  • Closing Soon:
    days hours

Job description

Redline are partnered with a world class manufacturer of photo spectrometry equipment who are now looking to hire an experienced Contract Electronics Service Engineer to join their professional European field service team. This role is field based and you will be cover the south of the UK from Birmingham downwards. Reporting to the European Hardware Manager you will be responsible for fault diagnosis and troubleshooting and repair of photospectrometers and other devices on customers' site so exceptional communication skills are required along with the ability to;
Organise your agenda and contact customers to schedule interventions.

- Interact with customers to detect potential needs and opportunities.
- Diagnose and resolve technical hardware issues on connectivity, functioning and performance of instruments and their components.
- Use standardised processes and procedures to do maintenance and resolve issues.
- Test and troubleshoot through the use of diagnostic software.
- Escalate problems to appropriate support resource.
- Accurately process and document service requests using a CRM software (Salesforce).
- Keep up with our new product releases and advanced servicing techniques.

You will initially shadow existing Engineer to learn the products To be successful in the role of Contract electronics Service Engineer you will need higher qualification in Electronics engineering or equivalent experience.
Have knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware

- Are service minded
- Understand what the customer needs
- Are a team player with strong communication skills

For more information or to apply for the Contract Electronics/ Electrical Field Service Engineer opportunity, please contact Samson Amusa - Samusa@redlinegroup.Com quoting reference SAA39924/1
  • Closing Soon:
    days hours
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