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Application Support Engineer

  • Location: Ashby-de-la-Zouch, Leicestershire
  • Sector: IT
  • Job type: Permanent
  • Job reference: BHL1139
  • Salary: c£22,000 - £28,000 DOE
  • Closing Soon:
    days hours

Job description

Are you looking for an Application Support Engineer job?

If so, I have a fast-paced and innovative transport technology company with in-house Software Development and Application Support Teams, who are looking for two successful candidates to be part of a growing Application Support Team for an office-based role in Leicestershire.

The successful Application Support Engineer will be a customer-focused individual with a technical background who has a genuine desire to improve things every day. You will work with the existing Application Support Team to triage, fault-find and rectify customer issues.

Ideal requirements for the Application Support Engineer job based in Leicestershire:
- Flexible and able to work on a rota (0700-1530 and 1030-1900)
- Able to Interact with customers via phone and email
- Being responsible for Call/Ticket logging
- Experience with MS Windows Server (All variations)
- Experience in using MS SQL Server, scripting, fault finding & data analysis
- Knowledge of web services and website backend
- Knowledge of the IOT eco-system
- Maintain a customer-focused service through the lifecycle of each ticket by managing customer expectations by keeping customers informed of progress
- Able to determine priorities and urgency

The Ideal Application Support Engineer will be someone on the upward curve of their career who has a keen interest in technology and is wanting to grow and develop themselves within a highly innovative technology industry.

APPLY NOW! For this Application Support Engineer job based in Leicestershire to: blongden@redlinegroup.Com or call Brett Longden on 01582 878841. Otherwise we always welcome the opportunity to discuss other engineering jobs.

  • Closing Soon:
    days hours
Contact me for a more detailed discussion.
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